Business System Analyst

The job is located at Westlake, TX or Smithfield, RI. This job requires onsite participation.

• Analyze business processes, system workflows, and application functionality to identify requirements and solution options.
• Work closely with business stakeholders, product owners, architects, and development teams to gather, document, and refine requirements.
• Create and maintain user stories, process flows, use cases, functional specifications, and acceptance criteria.
• Conduct data analysis, data mapping, gap analysis, impact assessments, and support solution design discussions.
• Facilitate requirements workshops and ensure alignment between business and technology teams.
• Support testing activities, including test case reviews, UAT coordination, and defect triage.
• Track requirements, dependencies, risks, and decisions using Jira and Confluence.
• Assist with system enhancements, integrations, releases, and production support activities as needed.

• 4–6 years of experience as a Systems Analyst, Business Systems Analyst, or Technical Analyst.
• Hands‑on experience with Jira, Confluence, Visio, and SQL.
• Strong understanding of APIs, system integrations, data flows, batch processing, and cloud‑based applications (AWS preferred).
• Experience with requirements gathering, process modeling, data mapping, and impact analysis.
• Ability to work across multiple teams in a fast‑paced, highly matrixed environment.
• Strong analytical, communication, facilitation, and stakeholder management skills.
• Experience working in Agile delivery environments.

Capgemini supports all aspects of your well‑being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well‑being programs
• Financial well‑being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well‑being benefits like subsidized back‑up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

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