VOC Analytics & Insights Leader
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-11
Listing for:
Jones Lang LaSalle Incorporated
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jones Lang LaSalle Incorporated is seeking a Voice of the Customer Intelligence Manager to lead VOC research and analytics within Customer Experience and Engagement. You will design studies, build scalable reporting, and partner with stakeholders to translate business questions into actionable insights.
The role emphasizes micro-sentiment, behavioral analytics, and first-party data integration to drive continuous customer intelligence across employee travel and events journeys.
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