More jobs:
AI Transformation Lead Customer Care Ops
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-15
Listing for:
AT&T
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
AI Business & Operations, Change Management
Job Description & How to Apply Below
AT&T in Dallas, TX, seeks a Lead Project/Program Manager to drive AI-enabled transformation across Customer Care Ops Support. You will lead cross-functional programs, translate strategy into action, and deliver measurable business outcomes, partnering with Operations, Product, Data, and Technology teams.
You’ll shape multi-year AI roadmaps, manage risks, and communicate with senior leadership. This business-focused role requires an operator mindset and strong governance, with 5+ years of PM
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