Senior Systems Analyst -Information​/HR Technology; UKG & Peoplesoft

Job Summary

Join our dynamic Technology team as Senior Systems Analyst where you will drive the administration, optimization and strategic support of our enterprise workforce management and core HR applications. In this role, you will serve as a technical subject matter expert for the UKG Workforce Management system (UKG Pro WFM) and partner closely with teams utilizing our People Soft ERP ecosystem to translate complex operational needs into robust technical configurations, manage data integrations, and write advanced SQL queries to ensure seamless data integrity across our platforms.

Hybrid (Incumbent must reside in or be willing to relocate to Dallas/Fort Worth Metroplex).

This position does not support H1B visa sponsorship.

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare—no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

• Education:
  
  Bachelor’s Degree in business administration, computer science, or another related field.
• Experience:
  
  5 years of business systems and/or project experience with exposure to systems or project development and testing, installation, and training.
• Preferred
  
  Experience and Qualifications:
  • Minimum 5 years of progressive business systems analysis, project implementation or application support experience.
  • Proven hands‑on technical exposure to system development life cycles (SDLC), including requirements gathering, complex configuration, end‑to‑end testing and end‑user training.
  • Direct experience navigating, querying, or troubleshooting People Soft HRMS/Payroll tables and data structures.
  • Proficiency in writing SQL for data validation, query writing and reporting.
  • Strong technical proficiency in UKG Pro WFM (Timekeeping, Advanced Scheduling, Attendance, Leave, EZCall, and Data Hub).
  • Highly preferred:
    Direct experience configuring and optimizing UKG Geofencing for mobile workforce management.
  • Highly preferred:
    Strong familiarity with UKG Analytics (building custom dashboards, advanced operational reporting, and data‑driven insights).

• Provide expert‑level system administration and technical support for UKG Pro WFM and associated People Soft modules or integrations.
• Configure, test, and optimize advanced UKG Timekeeping rules, complex pay policies, routing, attendance, geofencing, and Advanced Scheduler configurations (patterns, rotations and coverage rules).
• Identify, troubleshoot, configure, and resolve application bottlenecks, system bugs and hardware‑related clock issues (including terminal deployment and communications).
• Partner with HR, Payroll and operational business units to conduct comprehensive fit/gap analyses, evaluate design choices, and map business workflows to technical specifications.
• Analyze complex data relationships between UKG and People Soft, ensuring flawless data mapping, interface validation and consistent business logic across systems.
• Validate and manipulate backend data using advanced reports, SQL queries, and data‑extraction tools (including UKG Data Hub).
• Leverage UKG Analytics and Data Hub to build custom dashboards, analyze workforce trends and deliver actionable operational insights to leadership.
• Participate in a 24/7 on‑call rotation to ensure high availability and timely support of critical production workflows.
• Lead technical aspects of system enhancements, service releases, interface deployments and cross‑functional HR technology projects.
• Build, execute and document robust test scenarios, coordination scripts, and unit‑testing protocols to ensure stable code and configuration promotion.
• Coordinate with internal technical teams and external vendors to escalate and resolve complex application architecture or interface issues.
• Serve as a mentor to junior staff, system analysts, and subject matter experts; assist in assigning project workloads, monitoring deliverables, and onboarding team members.
• Author clear, comprehensive…