Senior Content Writer - B2B

Web Content Writer - Senior

Only qualified candidates located near Dallas, TX to be considered due to the position requiring an onsite presence.

Education:

Bachelor's degree in English, communications, journalism, or equivalent experience.

Primary responsibilities:

• Take content from concept to publication, implementing digital experience standards and business objectives.
• Review and collaborate on design wireframes and comps to deliver the best customer experiences.
• Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as brand voice and tone.
• Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features.

Core competencies & requirements:

• Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions.
• Three to five years' mid-level experience in UX writing or content design for a B2B audience, with some experience managing content projects independently.
• Two+ years' experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs.
• Three to five years' experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows).
• Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys.
• Experience writing or editing microcopy, including error messages, button labels, or status messages.
• Strong attention to detail and a knack for communicating complex concepts clearly and concisely.
• Agile or development cycle experience (one+ year preferred).
• Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure Dev Ops, or Workfront) a plus.
• Experience with conversation design a plus.

** Only those lawfully authorized to work in the designated country associated with the position will be considered.**

** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**