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Principal IVR & Conversational AI Delivery Leader
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-23
Listing for:
AT&T
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, IT Project Manager
Job Description & How to Apply Below
AT&T is seeking a Principal Software Delivery Project/Program Manager to lead analytics across IVR and Conversational AI, translating complex data into actionable insights that improve self-service, containment, and customer journey outcomes.
The role partners with Product, Development, Analytics, Care, and platform teams to drive cross-functional improvements and executive-level communications. Location includes Atlanta, GA and Dallas, TX, with a strong on-site requirement.
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