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Senior Support Engineer: Agentic Automation for SaaS
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-26
Listing for:
Obsidian Security
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Obsidian Security seeks a Senior Support Engineer to own the toughest customer issues and to automate responses that prevent new ones. You will work within the Global Services & Delivery team, collaborating with Product and Engineering to improve systemic support capabilities.
This hands-on role demands deep debugging, resilient automation, and scalable problem-solving. The position emphasizes automating triage and resolution, with an eye toward reducing manual intervention and expanding agentic
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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