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Senior ITSM & ServiceNow Practice Lead
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-27
Listing for:
Spearheadtech
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Nexgentek in Texas is seeking a Senior ITSM consultant to lead our ITSM practice within a consulting engagement. You will assess, structure, and mature ITSM programs, with deep hands-on Service Now expertise, and operate with minimal direction at a senior level.
Lead rapid current-state assessments, define KPIs, roadmaps, and governance; drive configuration of Service Now workflows; collaborate with VP and IT leadership to deliver measurable outcomes and lasting value.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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