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Technology Specialist II

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Atwell, LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing!

Atwell, LLC
is a proud recipient of the following 2025
awards:

  • Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)
  • Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
  • Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)
  • Recognized as the 2025 ENR Design Firm of the year for the Southeast US
Job Description

Atwell is seeking an experienced Technology Specialist II to provide responsive, hands-on technology support to employees across the organization. Based in our Fort Worth office, this position will troubleshoot hardware, software, account, network, and mobile-device issues while helping deploy and maintain the technology employees rely on every day.

We are looking for someone who has worked within a structured corporate technology environment and understands formal service-desk operations, ticketing procedures, technology asset management, and professional end-user support. The right person will be technically capable, service-oriented, highly organized, and comfortable resolving issues with limited direction.

Responsibilities
  • Respond to requests for technical assistance in person, by phone, and electronically.
  • Diagnose and resolve hardware, software, account-access, connectivity, and other technology-related issues.
  • Document support requests, troubleshooting steps, and resolutions within the company’s ticketing system.
  • Set up, configure, and deploy workstations, laptops, printers, servers, network equipment, and related technology.
  • Install and support approved software applications and company-standard technology tools.
  • Support Microsoft Active Directory functions, user accounts, permissions, and related access issues.
  • Help manage and deploy company cell phones, iPads, and other mobile devices.
  • Maintain accurate inventory records for computers, laptops, accessories, and other IT assets.
  • Provide technical support for Autodesk applications used throughout the business.
  • Communicate technical information clearly to both technical and non-technical employees.
  • Follow established technology support procedures, security requirements, and escalation processes.
  • Stay current on system updates, organizational technology changes, and emerging support needs.
  • Lead or support assigned technology projects and initiatives.
  • Collaborate closely with senior technology team members while independently managing day-to-day responsibilities.
  • Provide occasional support with the preparation and shipment of computers, servers, and related equipment.
Who We Are

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing!

Atwell, LLC
is a proud recipient of the following 2025
awards:

  • Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)
  • Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
  • Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)
  • Recognized as the 2025 ENR Design Firm of the year for the Southeast US
Job Description

Atwell is seeking an experienced Technology Specialist II to provide responsive, hands-on technology support to employees across the organization. Based in our Fort Worth office, this position will troubleshoot hardware, software, account, network, and mobile-device issues while helping deploy and maintain the technology employees rely on every day.

We are looking for someone who has worked within a structured corporate technology environment and…

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