Site Reliability Engineer
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-29
Listing for:
RSA Tech
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations, SRE/Site Reliability
Job Description & How to Apply Below
- Technical proficiency:
Strong Proficiency in Java, Strong understanding of Database concepts (Oracle, SQL, Dynamo DB etc.) - Good to have skills:
Cloud Concepts / AWS, Terraform, MongoDB, Spring Boot Framework, Kafka, RESTful API, Camunda - Should have experience in Incident Management and aware of ITIL framework
- Provide support for client reported user issues.
- Lead Incident responses, perform RCA and provide on-call support
- Automation and tooling using scripting (shell, python etc) .
- Track recurring issue, contribute to Problem Management.
- Embed Reliability practices & support production releases.
- Escalate unresolved technical problems to Engineering team.
- Maintain records of support interactions and resolution runbooks
- Educate & train L1 team on common issue and help in Shift left initiative
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