Tier 3 IT Support Engineer | MSP Expert
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor is seeking an experienced IT Support Specialist to diagnose and resolve high‑impact, complex problems, including network outages, server failures, and application malfunctions. You will act as SME and mentor Tier 1/2 staff, guiding incident response and documenting solutions.
You will manage Windows/Linux server environments, VMware/Hyper‑V, AD, and cloud services (Azure, AWS), drive infrastructure upgrades, and contribute to knowledge base and RCA reports for continuous improvement.
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