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IT Service Desk Analyst II - Windows & ITIL Expert

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Reynolds Smith & Hills Inc.
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing exceptional customer service, and improving IT operations. Candidates should have a bachelor's degree in computer science and 3 years of relevant experience.

The ideal candidate will work directly with over 1600 associates, facilitating effective solutions in a dynamic IT environment, and must be comfortable with Windows, Office 365, and various ITSM platforms.

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