Senior NOC Engineer -Dallas, TX(onsite
Listed on 2026-08-05
-
IT/Tech
IT Support, Network Engineer
NOC Tier 2 Sr. Engineer
Location:
Dallas, TX
Role
Summary:
Provides the first level of technical network support, focusing on basic troubleshooting for the Event Network (LAN, WLAN, and WAN).
Key Responsibilities:
Initial Diagnostics & Monitoring:
Performs first level of technical network support on incidents for LAN, WAN and WLAN to identify common connectivity issues or port configuration errors. Monitors device health and availability (e.g., switches, access points) via dashboards like Cisco Catalyst Center and Meraki Perform initial diagnostics
Resolution & Fulfillment:
Resolves standard network issues and fulfills basic service requests such as port activations or MAC address registrations.
Documentation:
Thoroughly records all troubleshooting steps and findings in the Service Now ticket before escalating unresolved issues.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).