HR Analyst - AI Solution Focus

AI Analyst

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott & White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our core values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note:

Benefits may vary based upon position type and/or level.

Job Summary

• The AI Analyst is responsible for supporting and optimizing AI driven technology solutions that enhance employee experience, improve operational efficiency, and deliver meaningful workforce insights. This role serves as a subject matter expert for AI-enabled HR technologies, including Leena/Tandem, and partners closely with HRIS, HR Operations, Analytics, Information Technology, and business stakeholders to identify, implement, and support innovative solutions across the HR technology landscape.
• The ideal candidate combines strong HRIS knowledge, analytical thinking, and an understanding of AI technologies to improve HR processes, data quality, employee self-service experiences, and workforce decision-making.

Essential Functions of the Role

• Identify opportunities to leverage AI technologies and automation within HR processes to improve efficiency, service delivery, and employee experience.
• Support the implementation, configuration, optimization, and ongoing administration of Leena/Tandem AI solutions and related HR technology platforms.
• Partner with HRIS, HR Operations, and business teams to evaluate and implement AI-enabled capabilities that align with organizational goals.
• Analyze HR processes and workflows to identify opportunities for automation, prediction, and decision support.
• Monitor AI solution performance, adoption, accuracy, and data quality, recommending enhancements as needed.
• Translate business requirements into technical solutions, system improvements, and system testing (design, execute, track defects, etc).
• Support integration of AI capabilities across HR technology platforms and SaaS-based HRIS systems.
• Collaborate with HR, Legal, Compliance, Information Security, and Data Governance teams to ensure responsible, ethical, and compliant use of AI technologies and employee data.
• Develop and maintain documentation, training materials, communication plans, and best practices related to AI-enabled HR technologies.
• Create reports, dashboards, and workforce insights that support business and operational decision-making.
• Serve as a liaison between business stakeholders and technology partners to ensure successful delivery of HR technology initiatives.
• Stay current on emerging AI trends, HR technology innovations, and industry best practices.

Why Join Us?

This role offers a unique opportunity to help shape the future of AI within Human Resources at Baylor Scott & White Health. You'll work alongside HR, technology, analytics, governance, and business leaders to expand AI capabilities, improve employee experiences, and deliver innovative solutions that support a mission-driven healthcare organization.

We believe that all people should feel welcomed, valued, and supported.

Qualifications

Required

• Bachelor's degree or an additional four (4) years of relevant experience in lieu of a degree.
• Five+ (5) years of experience supporting HR technology, HRIS, HR analytics, or related business systems.
• Experience supporting Leena/Tandem, People Soft, or similar AI-enabled HR platforms.
• Experience working with SaaS-based HRIS platforms such as Workday, Success Factors, Oracle HCM, Taleo, UKG, Symplr Time and attendance (SaaS), or similar systems.
• Strong understanding of HR data structures, business processes, and HR technology ecosystems.
• Knowledge of AI concepts including:
  Machine Learning, Natural Language Processing (NLP), Predictive Analytics, Generative AI.
• Experience analyzing and interpreting large data sets to identify trends and opportunities.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to translate business needs into technical requirements and practical solutions.
• Understanding of data privacy, bias mitigation, governance, and Responsible AI principles.
• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams.

Preferred

• Experience in healthcare organizations or other highly regulated industries.
• Experience in HR Analytics, HRIS, Workforce Technology, or Data Analytics.
• Experience training, testing,…