SAP S​/4HANA MM Production Support Lead – Hybrid

Job Description:

Function

We7re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world7s potential. We7re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what7s now to what7s next.

We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don7t expect you to it7s easy to please every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

Join a collaborative SAP delivery and production support team responsible for supporting, maintaining, and enhancing business-critical SAP S/4

HANA solutions. The team works closely with business stakeholders, cross-functional SAP teams, technical resources, external partners, and vendors to ensure stable procurement operations and timely issue resolution. As the onshore SAP MM lead, you will provide functional leadership, coordinate production support activities, manage escalations, and help drive automation, process standardization, continuous improvement, and operational excellence across the SAP environment.

The SAP S/4

HANA MM Production Support Lead will provide functional and operational leadership across SAP S/4

HANA implementation, enhancement, and production support engagements. You will lead SAP MM activities involving incidents, problems, changes, service requests, and critical production escalations while ensuring SLA compliance and alignment with ITIL best practices. The role supports the complete Procure-to-Pay lifecycle, including purchase requisitions, purchase orders, goods receipts, invoicing, and payment integration. You will partner with SAP FI, SD, PP, technical teams, vendors, and external partners to resolve cross-functional and interface-related issues.

This hybrid position requires regular onsite presence in Dallas and the ability to independently troubleshoot complex problems with minimal guidance in a high-pressure environment.

• 10 or more years of hands-on SAP MM experience, including experience leading SAP MM teams or serving as an onshore functional lead.
• Strong experience with SAP S/4
  
  HANA implementations, enhancements, and production support engagements.
• Proven experience managing SAP solutions, incidents, problems, changes, and service requests within an ITIL-aligned environment while meeting SLA requirements.
• Ability to independently navigate and troubleshoot complex production issues with minimal guidance in a fast-paced, high-pressure environment.
• Advanced knowledge of end-to-end Procure-to-Pay processes, including purchase requisitions, purchase orders, goods receipts, invoice processing, and payment integration.
• Strong understanding of SAP S/4
  
  HANA procurement, Fiori applications, Business Partner integration, MM-FI integration, OBYC, movement types, and other MM configurations.
• Experience supporting integrations with SAP FI, SD, PP, technical teams, external applications, and third-party partners.
• Hands-on experience with SAP AIF, EDI, IDocs, interfaces, integration monitoring, root cause analysis, and preventive issue resolution.
• Experience using Service Now, Jira, or similar ITSM tools and driving automation, process standardization, continuous improvement, and operational excellence initiatives.
• Excellent stakeholder management, communication, leadership, and vendor coordination skills; automotive industry experience and knowledge of SAP AI capabilities and intelligent technologies are preferred.

• Candidates must currently reside in the Dallas
  09
  
  Fort Worth area or be able to commute to the Dallas office as required for the hybrid schedule.
• Candidates must be U.S. citizens or lawful permanent residents holding a valid Green Card.
• Employment sponsorship is not available for this position.
• Relocation…