ServiceNow Business Analyst: ITSM & Workflow Optimizer
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-13
Listing for:
JW Affinity IT
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
JW Affinity IT is seeking a Service Now Business Analyst to partner with district stakeholders to translate service-management needs into effective Service Now processes and solutions. You will facilitate requirements sessions, map workflows, and write user stories with acceptance criteria.
The role supports testing, adoption, and ongoing governance, ensuring alignment with ITSM best practices and operational efficiency across client environments.
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