USA) Optical Lab Systems Associate

Other Support # Directors Row
Dallas, TX

$20.35 - $22.85/hr*

Full time

Shifts may vary

Troubleshoot system and user issues for example hardware software by utilizing system applications and tools electronic equipment for example meters or internal and external resources for example Information Systems Division third party suppliers and reporting issues and status to manager supervisor or Customer throughout the troubleshooting process Provide support to internal and external Customers by researching data regarding system and network related issues Manage system hardware software and peripheral equipment by installing monitoring maintaining and repairing equipment and ensuring compliance with design or installation specifications Maintain operation of system hardware by monitoring functionality conducting preventative maintenance and identifying reporting or resolving performance issues Perform administrative tasks by creating and distributing pass down notes regarding systems issues creating user access logons and passwords tracking barcodes and identifying and resolving UNIX requests Coordinate and support security measures to safeguard information against accidental or unauthorized damage modification or disclosure by communicating with internal Customers and granting and revoking access to systems and applications Handle systems issues for example system or hardware down by prioritizing issues responding to and resolving issues and conducting followup with internal and external Customers Respond to internal and external Customer calls related to orders claims and damages by researching and resolving system related issues Train associates on system operations for example software applications and supported equipment for example RFvoice units scan guns touchscreens hardware by conducting oneonone training with internal Customers and distributing documents regarding system or equipment processes requirements and procedures Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence Drives continuous improvements is open to and uses new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see

Minimum Qualifications:

Previous experience…