IT Help Desk Pro: Level 1/1.5 Tech Support
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-22
Listing for:
Parkland Health
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Parkland Health located at 8435 Stemmons Bldg. seeks an IT Help Desk professional to provide Level 1/1.5 support by phone for connectivity, telephony, software, hardware, and smart devices.
You will interact with IT teams and document issues in the ticketing system, using knowledge base articles to troubleshoot and escalate when needed. Candidates should have a High School Diploma, with preferred IT studies or CompTIA certifications, and experience in service desk roles.
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