Data Scientist

Optomi, in partnership with a leading telecommunications company, is looking for a Mid/Senior Data Scientist (Capacity Planning) to join their innovative team.

About the Position / Current Initiatives: Projects include building an automated AI-driven weekly insights platform, expanding transcript analytics, and workforce management scenario modeling.

About the Team Structure + Culture: Team consists of three AD organizations focused on Proactive Insights, Transcript/NLP & Prompt Engineering, and Workforce Management & Scenario Modeling. High-priority initiatives with expectations to deliver initial scenarios before the end of 2026.

Position Summary: The team aims to onboard 3-4 resources initially, with potential expansion to 6, focusing on projects such as building an automated AI-driven weekly insights platform, expanding transcript analytics, and workforce management scenario modeling. The role involves working within three AD organizations focused on Proactive Insights, Transcript/NLP & Prompt Engineering, and Workforce Management & Scenario Modeling.

What the right candidate will enjoy:

• Working in a high-priority initiative with expectations to deliver impactful scenarios before the end of 2026.
• Collaborating with a dynamic team in Dallas or Atlanta.
• Engaging with cutting-edge technologies and methodologies.

What type of experience does the right candidate have:

• Expertise in Databricks and Python for development.
• Experience with MLflow for model deployment and management.
• Proficiency in React/Next.js for frontend development.
• Strong understanding of MySQL backend with API integrations.

What the responsibilities are of the right candidate:

• Develop optimization models and workforce management simulations.
• Design and test prompts for transcript analytics.
• Support the migration of applications to hosted Azure environments.
• Contribute to the development of AI agents and API integrations.