Specialist, Workplace Solutions & AV Technology Specialist

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

We are seeking a versatile, proactive Facilities Specialist & AV Tech to join our team at our premier 400,000 sq.ft. Class A location in Dallas. In this dynamic role, you will be a critical contributor to the backbone of our physical workspace—ensuring seamless building operations while serving as the primary subject matter expert for workplace audio-visual (AV) and collaboration technologies. This role requires a high level of customer service and professionalism, as we support a client-driven environment both internally and externally.

You will regularly interact with employees, leadership, vendors, and guests, ensuring every workspace and meeting experience reflects a high standard of service and operational excellence. The ideal candidate is equally comfortable diagnosing complex conference room video conferencing systems, troubleshooting digital signage networks, and performing routine building maintenance across mechanical, electrical, and plumbing systems. This role requires a hands‑on professional who can balance technical expertise with a strong service-oriented mindset.

Your primary objective will be to support uninterrupted day-to-day corporate operations while maintaining high-performance, client-ready meeting environments that enhance the overall workplace experience. Role is on‑site Monday through Friday.

• Setup & Integration:
  Deploy, configure, test, and maintain hardware configurations for conference rooms, integrated smart boards, interactive displays, digital signage, microphones, and advanced video conferencing architectures (e.g., Zoom Rooms, Microsoft Teams Rooms).
• Rapid Incident Response:
  Diagnose, troubleshoot, and resolve real-time AV infrastructure anomalies, connectivity disruptions, audio feedback/echo loops, video dropouts, and software-hardware handshaking errors during critical corporate meetings and executive events.
• Infrastructure & Cable Topology:
  Execute precise low-voltage cabling infrastructure routes, termination, and label management (HDMI, Cat6, SDI, balanced audio lines) to ensure standard compliance and pristine server rack/conference room tidiness.
• Preventative Maintenance:
  Perform routine system health‑checks, firmware upgrades, patch deployments, and visual hardware inspections on all media systems, display components, and automated controllers’ campus-wide.
• Vendor Ecosystem
  
  Collaboration:
  
  Act as the primary technical point of contact for external AV integrators, specialty sub‑contractors, and tier‑3 original equipment manufacturer (OEM) support lines during major system deployments or hardware lifecycle modernizations.

• Routine Asset Repair:
  Execute general building maintenance tasks, including low voltage troubleshooting and general hardware adjustments.
• HVAC & Building Systems:
  Monitor building comfort parameters, manage filter change‑outs, and program localized thermostat schedules via the centralized Building Management System (BMS).
• Workspace Optimization:
  Support physical internal logistics, including desk transitions, corporate…