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Support Technician II: IT Helpdesk & Network Access
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-28
Listing for:
Dallas Independent School District
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Dallas Independent School District is seeking an IT Support Technician to assist DISD central staff, campuses, and students with computer, peripheral, and network issues. You will escalate Tier 2 LAN/WAN problems and help with secure access, SSO/MFA/VPN configurations, and district software support.
Responsibilities include documenting incidents in the ITSM system, creating knowledge base content, and contributing to ongoing IT Client Support Services.
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