Enterprise Platforms Leader, Finance & Human Capital

Oliver Wyman Technology organization is seeking a senior technology leader to own Certinia, the platform that underpins our global Finance and Human Capital functions. Certinia is a combination of a vendor-provided SaaS solution and a substantial custom enterprise build on Salesforce. It supports the full operating lifecycle of our consulting business: project and opportunity management, resource management and staffing, time entry and billing, financial management, integrations, and security and access management.

In this role, you will ensure Certinia operates reliably today while evolving to meet the firm's strategic ambitions of tomorrow. As a management consulting business, our ability to plan, staff, deliver, and account for client engagements depends directly on the integrity and capability of this platform. You will own it end to end: setting the roadmap, running a multi-disciplinary delivery organization that spans global time zones, partnering with senior business and IT stakeholders to translate evolving needs into pragmatic solutions, and stewarding the vendor and partner ecosystem around it.

You are equally accountable for the platform's next chapter — moving toward a standardized product posture, embedding AI and agentic capabilities into core workflows, and building a durable, high-performing team.

You will lead an organization of 30+ professionals spanning product management, solution specialists, platform engineering, and several agile delivery squads.

• Own the multi-year vision and roadmap for Certinia, balancing reliable operations with deliberate investment, and drive a shift toward a more standardized product posture that reduces custom-build debt while preserving genuinely differentiating capability.
• Lead and develop a 30+ person, multi-disciplinary organization across product management, solution specialists, platform engineering, and agile delivery squads, working across global time zones; set and uphold engineering, quality, and delivery standards.
• Serve as the senior technology partner to executive sponsors and stakeholders in the US and UK time zones — including the CIO, COO, FP&A leadership, Human Capital leadership, and peer IT functions — translating evolving business priorities into a defensible delivery plan and communicating trade-offs, risks, and progress credibly at senior levels.
• Own the strategic relationship with the Certinia SaaS vendor and manage implementation and delivery partners with clear performance expectations, structured governance, and a deliberate posture on knowledge transfer and long-term internal capability; lead contract negotiations, renewals, and SOWs in partnership with Procurement and Legal.
• Own Dev Ops, release management, and environment management for the platform end to end, including CI/CD, branching and deployment strategy, sandbox and UAT lifecycle, and incident, problem, and change management.
• Be accountable for the platform's regulatory and compliance posture, including internal and external audits, data privacy, access controls, and segregation of duties, partnering with Information Security, Internal Audit, and IAM.
• Own the platform's annual operating and investment budget, including vendor and partner spend and internal capacity, and provide accurate and timely financial reporting and forecasting to IT and Finance leadership.
• Champion the integration of AI and agentic capabilities into core platform workflows, partnering with the firm's broader AI and data communities to bring emerging capabilities into the platform safely, responsibly, and in ways that deliver measurable business value.
• Collaborate closely with peer IT functions — Enterprise Architecture, Information Security, Data, Infrastructure, and IAM — and ensure the platform's integration estate across upstream and downstream systems is well-architected, observable, and resilient.

• 12+ years of progressive technology leadership experience, including 5+ years leading multi-disciplinary delivery organizations at meaningful scale (20+ people, multiple teams).
• Demonstrated success owning a business-critical enterprise platform end to…