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Robotics Technical Support Engineer II
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-29
Listing for:
Intuitive
Part Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Intuitive in Dallas, TX seeks a frontline phone support specialist to assist Customers, Field Engineers, and Sales Professionals. You will listen, diagnose Tier 1 issues, document in CRM, and suggest process improvements.
Responsibilities include analyzing and troubleshooting robotics problems via remote diagnostics, reviewing error logs, dispatching work orders, contributing to knowledge base, and escalating when needed while adhering to FDA-compliant processes and maintaining flexible
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