Audio Video Technician

Audio Video Technician

The Audio Video Technician supports the operation, maintenance, integration, and troubleshooting of the Meyerson Symphony Center's professional video, audio, networked AV, and meeting technology systems. This role provides technical support for concerts, rental events, live streams, recordings, teleconference meetings, and corporate presentations, helping ensure reliable system performance and world-class experiences.

The position works with cameras, controllers, switchers, routers, fiber patching, conferencing systems, video displays, streaming platforms, and AV networking infrastructure to support live performances, digital broadcasts, and business events. Responsibilities include system setup, configuration, preventative maintenance, operational support, documentation, inventory, and coordination of technical requirements with internal staff, artists, vendors, and rental clients.

Essential Functions

Video Systems & Production Support (40–45%)

• Configure, commission, and test video production and distribution systems used for performances, live streams, recordings, and events.
• Perform installation, patching, interfacing, and troubleshooting for video systems, including but not limited to:
  Robotic cameras, camera controllers, video routers, switchers, fiber patch bay, streaming, recording, video control room equipment, broadcast truck integration and surveillance/monitoring systems.
• Maintain operational readiness of video systems and their connectivity to venue networks.

Meeting & IT/AV Systems Support (25–30%)

• Provide setup, configuration, and operational support for meeting and conferencing technology used in the Lobby, Symphony Suites, and Concert Hall.
• Support teleconference and hybrid meeting environments including: video conferencing platforms, display systems, presentation technology, microphone and conferencing audio systems, camera control and streaming systems.
• Assist with network connectivity, device integration, and troubleshooting of AV systems that interface with IT infrastructure.
• Coordinate technical requirements for corporate meetings, presentations, and teleconference events.

AV System Maintenance (10–15%)

• Perform preventative maintenance, inspection, cleaning, installation, and basic repair of AV equipment.
• Assist with maintenance of video infrastructure, networked AV equipment, and performance systems.
• Coordinate procurement of replacement parts, tools, and consumables needed for system maintenance and operation.

Administrative Documentation & System Management (5–10%)

• Coordinate software licensing updates and firmware upgrades for cameras, controllers, network devices, and conferencing systems.
• Maintain accurate inventory of AV equipment and infrastructure.
• Produce event reports documenting repairs, system issues, and operational procedures.
• Provide post production file management.
• Develop written documentation and cross-training materials for AV and video system workflows.

Requirements

• Bachelor's degree in Broadcast Digital Media, Media Technology, Information Technology or equivalent combination of education and work experience.
• 3+ years of professional audio video experience.
• Experience with venue and technical facility maintenance.
• Ability to work at heights up to 80 feet and lift up to 50 pounds.
• Strong organizational, troubleshooting, and customer service skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience with professional audio mixing, signal routing, media storage/archiving, fiber optic infrastructure, and production lighting equipment in a live performance or event environment.
• Ability and flexibility to work a variety of schedules that may include evenings, weekends and off-hours to support events.

Preferences

• Experience using Robotic PTZ cameras and accessories
• Experience using Blackmagic Design switchers and routers
• Experience using high-capacity network storage

Values in Action

• Integrity: Demonstrates reliability, accountability, professionalism, and sound judgment in all technical and operational responsibilities, including troubleshooting issues and managing equipment.
• Creativity: Adapts quickly to changing event…