More jobs:
Bilingual Tech Support Specialist; Call Center
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-09-01
Listing for:
MCI
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
MCI in Dallas, TX is seeking a Technical Support Representative to assist customers with troubleshooting and resolving technical issues. The role provides first-level support via phone, chat, or email, and involves guiding users through step-by-step solutions to complex problems.
You will document issues, escalate when needed, and stay updated on product knowledge to ensure high customer satisfaction and smooth resolutions. English and Spanish fluency are required.
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