Audio Visual Manager

seeking an AV Manager to oversee audio visual technology, systems, projects, and technical staff across a higher education campus environment. This role will lead AV operations, manage vendors and projects, oversee system design and maintenance, and coordinate support for classrooms, conference rooms, and campus events.

• Oversee classroom and conference room AV technology, including budgeting, purchasing, repairs, upgrades, and equipment lifecycle management.
• Coordinate AV setup and technical support for meetings, presentations, and campus events.
• Manage AV support tickets and projects through Service Now.
• Supervise, train, schedule, and evaluate AV technicians and student staff.
• Design and oversee audiovisual systems, quality control, infrastructure planning, and technology upgrades.
• Evaluate AV technologies and make recommendations regarding equipment, vendors, and purchasing.
• Manage vendors and coordinate ordering, receiving, installation, and project schedules.
• Develop short- and long-term AV technology plans and prioritize projects.
• Troubleshoot complex AV issues and provide technical guidance to staff.
• Stay current with AV technology and industry trends.
• Provide occasional after-hours support for scheduled campus events.

• Bachelor's degree in a related field.
• 3+ years of AV experience with leadership experience.
• Experience with Crestron, Q-SYS, Dante, Allen & Heath/SQ5, or similar AV technologies.
• Experience with AV system design, infrastructure planning, and technology lifecycle management.
• Experience supporting AV in a higher education, corporate, or event environment.
• Knowledge of audio/video recording and editing and macOS production software.
• Experience supervising, training, or coordinating technical staff.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple projects and prioritize competing technical needs.
• Experience with vendor management, purchasing, and technology installations.