Senior Manager, US Operational Resilience

Senior Manager, U.S. Operational Resilience

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

GBM provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Position Summary:

Reporting to the Head of U.S. Operational Resilience, the Senior Manager is responsible for leading and enhancing the Bank's Operational Resilience Program to help ensure Critical Operations can continue through severe but plausible disruption events. The role partners with business lines, including Global Banking & Markets, technology, risk, and support functions to strengthen resilience capabilities, meet regulatory expectations, and support recovery and resolution planning activities.

Key Responsibilities:

• Lead the execution and continuous improvement of the U.S. Operational Resilience Program.
• Coordinate and facilitate Operational Resilience activities with business partners, including Critical Operation Assessments, dependency mapping, Impact Tolerance (ITOL) statement development, vulnerability identification and remediation and scenario testing.
• Engage and influence Directors, Managing Directors, and senior stakeholders to drive decisions, accountability, and timely completion of resilience deliverables.
• Partner with Global Banking & Markets stakeholders to understand products, processes, operating models, client-facing activities, and key operational dependencies.
• Lead resilience workshops, challenge sessions, and governance discussions with business and functional stakeholders.
• Drive remediation of operational resilience issues and vulnerabilities.
• Coordinate severe-but-plausible scenario testing and drive lessons learned, remediation activities, and outcome assessments.
• Support executive, Board, audit, and regulatory reporting on resilience risks, testing outcomes, remediation status, and program maturity.
• Partner with Business Continuity, Technology, Cyber Security, Third-Party Risk Management, Operational Risk, Recovery Planning, and Resolution Planning teams to promote an integrated resilience framework.
• Support regulatory examinations, issue remediation, and ongoing compliance with applicable resilience requirements.
• Coach and develop operational resilience professionals while promoting a culture of accountability and continuous improvement.

Qualifications:

• Bachelor's degree required; advanced degree or professional certification preferred.
• 8+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Technology Risk, Cyber Risk, Recovery Planning, Resolution Planning, or a related discipline.
• Experience leading enterprise-wide resilience assessments, dependency mapping, and scenario testing programs within the financial services industry.
• Exceptional executive communication, stakeholder management, facilitation, and influencing skills, with the ability to engage Directors, Managing Directors, regulators, and other senior stakeholders.
• Experience supporting internal audits, risk reviews and regulatory examinations.
• Proven ability to lead cross-functional initiatives and deliver outcomes in a complex, matrixed environment without direct authority.

Knowledge & Expertise:

• Deep understanding of Operational Resilience, Business Continuity Management, Technology and Cyber Resilience, Crisis Management, Third-Party Risk Management, Operational Risk Management, Recovery and Resolution Planning.
• Knowledge of Global Banking & Markets businesses, including Corporate Banking, Capital Markets, Sales & Trading, Treasury, Payments, and related support functions.
• Familiarity with financial market infrastructures, clearing houses, custodians, payment systems, exchanges, and other external dependencies supporting critical operations.
• Understanding of third-party and fourth-party risk considerations, including concentration risk, substitutability, exit strategies, and severe disruption scenarios.
• Knowledge of technology architecture, application dependency mapping, data flows, cloud services, and technology resiliency concepts relevant to critical business services.
• Familiarity with governance, risk, and control frameworks, including issue management, risk acceptance, control testing, audit remediation, and regulatory response processes.
• Experienced in identification of Critical Operations, development…