More jobs:
VoIP & UC Service Manager; Cisco/AWS Connect
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-09-08
Listing for:
GraceMark Solutions
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Grace Mark Solutions is seeking a Service Manager to oversee Cisco Call Manager, collaboration tools, and AWS Connect environments. You will ensure high availability, manage incidents, and drive continuous service improvements across these platforms.
Ideal candidates have 5+ years in IT service management, Cisco/AWS certifications, and proven leadership. The role focuses on client satisfaction, SLA adherence, and project delivery in a dynamic tech setting.
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