Travel Product Perf & Analytics Consultant

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Travel Products

The Travel Products Performance & Analytics Consultant supports the Travel Products Team by leading data analytics strategy for Getaways by Southwest and other Travel Products. They'll deliver insights, dashboards, and self-service analytics that enable data, identify trends, and recommend solutions that support business performance and growth. The Travel Product Performance & Analytics Consultant leverages strong analytical and problems-solving skills to drive informed decisions and deliver actionable insights across the organization.

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Lead analytics initiatives end to end, ensuring data accuracy, metric clarity, and actionable reporting.
• Define KPIs, establish performance baselines, and analyze trends to assess business health and impact of change.
• Deliver complex, high impact analyses that identify performance drivers, risks, and revenue opportunities to influence senior leadership decisions.
• Design and maintain dashboards, models, and automated reporting to support self-service analytics and proactive performance monitoring.
• Translate data into clear, compelling insights and narratives for senior leaders.
• Partner cross-functionally (Revenue Management, Finance, Marketing, Digital Optimization, Technology) to solve complex, ambiguous business problems.
• Utilize SQL, Alteryx, and Tableau to analyze large, multi-source datasets.
• Develop analytical models supporting data science, AI, and machine learning initiatives.
• Collaborate with Data Engineering and Technology teams on enterprise initiatives to improve data quality, accessibility, and scalability.
• Proactively identify opportunities and recommend improvements to drive revenue performance and Travel Products objectives.

• Proficient in data visualization, relational databases, and web analytics tools.
• Strong analytical reasoning to evaluate options and identify optimal solutions.
• Expertise in transforming raw data into actionable insights using data-oriented programming and visualization tools.
• Advanced Excel (pivot tables, VBA, lookups, charting) and PowerPoint skills for analysis and executive communication.
• Ability to build scalable, automated analytics processes and enterprise level reporting.
• Experience mining, cleansing, and analyzing large, complex datasets to uncover interdependencies and insights.
• Proven ability to translate analytics into strategic recommendations that influence business decisions.
• Exceptional communication and presentation skills, including clear, structured…