Lead Scrum Master; Digital Client Enablement

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.

We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Being the Lead Scrum Master in Digital Client Enablement Technology, you will support a centralized digital technology team focused on middleware, infrastructure, and client enablement capabilities that serve both external clients and internal DTCC applications. You will go beyond standard application delivery by helping the team understand and manage the broader business, client, environmental, dependency, and cross-team impacts of middleware and infrastructure work.

In this role, you will drive Agile execution, facilitate ceremonies, manage dependencies, improve delivery transparency, and partner closely with the Product Owner, technology lead, squad, portfolio managers, stakeholders, and management to ensure priorities, risks, roadmaps, impediments, and outcomes are clearly communicated and kept on track.

• Apply strong Agile and Scrum knowledge to support a Digital Client Enablement Technology squad working across middleware, infrastructure, and client-facing enablement capabilities.
• Facilitate Agile ceremonies and ensure the team is aligned on priorities, dependencies, risks, timelines, and delivery commitments.
• Partner with the Product Owner and squad to maintain a healthy, prioritized backlog with well-refined user stories and clearly understood outcomes.
• Balance delivery time frames with continuous iteration so stakeholder and client feedback can be incorporated into team planning and execution.
• Participate in Scrum of Scrums and related coordination forums to ensure alignment across squads, teams, and broader technology priorities.

• Support delivery for middleware and infrastructure capabilities that enable interaction between clients and DTCC, as well as services used by internal DTCC applications.
• Help coordinate work across infrastructure and middleware areas such as data, Tomcat, APIs, open containers, MQ/MP, and FIX, where applicable to the team’s scope.
• Understand that middleware and infrastructure delivery can have broad downstream impacts, requiring attention to business impact, client impact, environmental readiness, and cross-application dependencies.
• Actively identify delivery risks, dependency gaps, impediments, and communication needs across teams, escalating appropriately and driving timely resolution.
• Support a team environment that includes a significant number of new team members by helping establish effective Agile ways of working, communication rhythms, and delivery discipline.

• Provide clear, proactive, and transparent communication to technology leads, portfolio managers, stakeholders, and management on progress, risks, impediments, and delivery status.
• Drive practical communication between the technology lead and the broader team, ensuring ideas, updates, concerns, and roadmaps are surfaced early and clearly.
• Partner with portfolio management and program stakeholders to share updates, identify opportunities for improvement, and…