FTE - Network Infrastructure Technician

Job Details

Job Location:

Dallas Campus - Dallas, TX 75204

Position Type:
Full Time, Salaried, Exempt

Salary Range: $45,000.00 - $45,000.00 Salary

Job Category:
On Campus

The Network Infrastructure Technician I provides entry-level support for Dallas Theological Seminary's physical network infrastructure. This position assists in the installation, maintenance, documentation, and troubleshooting of structured cabling systems, Telecommunications rooms (TR), Equipment Rooms (ER), equipment racks, wireless infrastructure, and related technology systems.

Working under the guidance of senior infrastructure staff, the technician learns and applies industry best practices while supporting the Seminary's mission through dependable technology services.

• Assist in maintaining Telecommunication and Equipment Rooms.
• Perform basic cable management and housekeeping activities.
• Verify equipment labeling and documentation standards.
• Assist with equipment inventory management.

• Install and label copper network cabling.
• Assist with fiber optic cable installation projects.
• Terminate and test copper cabling under supervision.
• Install faceplates, patch panels, and cable management components.
• Maintain infrastructure labeling standards.

• Assist with installation of switches, wireless access points, UPS systems, and related hardware.
• Rack and cable network equipment.
• Perform basic network connectivity testing.
• Assist with office moves, adds, and changes.

• Respond to assigned service requests and incidents.
• Document completed work within the IT Service Management platform.
• Follow established change management procedures.
• Escalate complex issues appropriately.

• Update cable records and infrastructure documentation.
• Maintain asset inventory records.
• Document completed installations and modifications.

• Associate degree in Information Technology, Telecommunications, Network Administration, or related discipline; or equivalent experience.

• 0-2 years of IT infrastructure, telecommunications, or cabling experience.
• Experience gained through internships, technical training programs, or related employment may be considered.

• Structured cabling systems
• Copper and fiber optic networks
• Network equipment installation
• Telecommunications rooms
• Microsoft Windows environments
  
  Preferred Qualifications
  • CompTIA Network+
  • BICSI Installer 1
  • Experience with higher education technology environments
  Key Competencies
  • Attention to detail
  • Customer service orientation
  • Willingness to learn
  • Time management
  • Team collaboration
  • Basic troubleshooting skills
  Physical Requirements
  • Lift up to 50 pounds.
  • Work above ceilings and on ladders.
  • Install cabling in confined spaces.
  • Work in telecommunications rooms and construction environments.