Field Administrator

At Moss Utilities, we specialize in underground utility installations across the DFW Metroplex. Our project experience includes commercial, single-family residential, multi-family residential, and public works infrastructure.

Founded in 2016, Moss Utilities carries forward a family legacy in Dallas-Fort Worth utility construction dating back to the early 1900s. As an employee-owned company (ESOP), every team member has a stake in our shared success and the future we are building together.

The Field Administrator is a field-based support position within the Cost Controls department. This role serves as a primary resource for Foremen and Superintendents when field systems, technology, or administrative processes are not working as intended.

The Field Administrator works directly with field teams to support tablets and mobile devices, time entry, production tracking, materials tracking, and system adoption. This position helps remove barriers that prevent field teams from using company tools and processes effectively while ensuring accurate information flows from the field to Cost Controls, Project Management, Payroll, and other office teams.

This is a hands-on role requiring daily interaction with active construction crews and frequent travel between jobsites.

• Serve as the first point of contact for field technology issues involving tablets, phones, hotspots, connectivity, application access, password resets, and device replacements.
• Provision, configure, and deploy devices to new crews and new hires.
• Maintain accurate device assignment and inventory records.
• Troubleshoot common technology and application issues directly at active jobsites.
• Escalate issues to corporate IT or software vendors when necessary and follow through to resolution.
• Maintain a log of recurring field technology and system issues.
• Identify trends and communicate recurring issues to the Director of Project Cost Controls.

• Support Foremen with daily time entry, including job, phase, and cost code selection.
• Assist with accurate recording of regular hours, overtime, per diem, and other applicable information.
• Identify and help correct time-entry errors before payroll deadlines.
• Coordinate with Payroll regarding missing, incomplete, or incorrect time.
• Train new Foremen and field employees on time-entry procedures.
• Provide refresher training as systems and processes change.
• Identify recurring time-entry issues and work with Cost Controls and Operations to improve the process.

• Support Foremen and Superintendents in capturing daily production quantities.
• Help ensure production is reported against the appropriate budgeted cost codes.
• Reconcile field-reported quantities with information recorded in company systems.
• Research discrepancies and work directly with field leadership to resolve them.
• Assist Project Managers and Cost Controls with gathering field-level information needed for cost reporting and forecasting.
• Reinforce the importance of accurate production reporting and help make tracking a routine part of field operations.

• Support field teams with documenting material receipts, deliveries, transfers, and returns.
• Ensure delivery tickets, packing slips, and related documentation are captured, legible, properly coded, and submitted.
• Assist with reconciling material quantities against invoices, purchase orders, and field records.
• Research and resolve material ticket and invoice discrepancies with Accounts Payable, Project Management, purchasing, and the yard.
• Support tracking of consumables, small tools, and materials issued to crews.

• Provide hands-on training and refresher support to Foremen, Superintendents, and field employees.
• Develop simple field-facing job aids, quick-reference cards, and how-to guides in English and Spanish.
• Support the implementation and rollout of new systems, tools, and field processes.
• Participate in pilot programs and phased system deployments.
• Monitor adoption of company systems and identify barriers preventing successful use.
• Build trust and credibility with field teams through responsive and practical support.

• Serve as a two-way communication channel between field operations and the office.
• Communicate field concerns, recurring issues, and process breakdowns to the Director of Project Cost Controls.
• Provide specific, actionable feedback and recommendations.
• Help the Cost Controls team understand field…