Director, Information Technology & Security

About Take Command

Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.

Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.

We’re seeking a hands-on and strategic Director of Information Technology & Information Security to lead Take Command’s corporate IT operations and own our information security program end to end. Reporting to our VP, Enterprise Operations (with this reporting line expected to shift to our CTO as the function matures), you’ll keep our technology running smoothly for every employee while building the security controls, policies, and compliance posture — including HIPAA and SOC 2 — that protect our members, customers, and business.

This is a unique opportunity for an experienced IT and security leader who thrives in a fast-paced, high-growth startup and is excited about building a best-in-class function from the ground up, managing a small team out of our Dallas, TX office (hybrid or onsite).

• IT Operations & Infrastructure: Own the day-to-day operation, availability, and performance of our corporate IT environment — including endpoint management, identity and access management (IAM), collaboration tools, cloud services, and network systems. Develop and maintain an IT roadmap that aligns technology investments with our growth.

• Information Security & Compliance: Own and continuously evolve Take Command’s information security program, including strategy, roadmap, policies, standards, and technical controls that protect company, employee, and member data, including protected health information (PHI). Establish clear security governance and decision-making frameworks, including risk escalation and acceptance processes, and advise executive leadership on material technology and security risks. Lead our HIPAA and SOC 2 compliance efforts.

• Risk Management, Incident Response, & Business Continuity: Design and maintain a proactive security risk management program, including regular risk assessments and vulnerability management. Own incident response planning and execution — detection, containment, communication, and post-incident review. Lead technology business continuity and disaster recovery planning, ensuring we have practical, tested plans to restore critical systems and operations when disruptions occur.

• Vendor & Budget Management: Manage relationships, contracts, and spend with IT vendors, managed service providers (MSPs), and SaaS providers. Own the IT budget and drive cost-effective technology decisions.

• Third-Party
  
  Risk Management:
  
  Own the security assessment and ongoing risk management of third-party vendors with access to Take Command systems or data. Partner with internal stakeholders to establish appropriate security requirements, access controls, contractual protections, and remediation plans throughout the vendor lifecycle.

• Cross-Functional Security Partnership: Partner with Engineering and Product to embed security best practices into the software development lifecycle (SDLC) and our cloud infrastructure. Serve as the primary point of contact for security questionnaires, audits, and…