Business Advisor Job Dallas area,Texas USA,IT/Tech

Shift

Monday - Friday - 1st Shift (Day)

Business Applications Advisor

Primary Responsibilities

Sterling WMS — Support, configure, and troubleshoot warehouse workflows and integrations across receiving, picking, replenishment, and shipping, using log/agent/failed-transaction analysis to drive root-cause resolution and process optimization.
OMS — Configure and support sourcing, allocation, order routing, and exception-handling rules across the full order lifecycle, partnering with business teams to optimize orchestration and integration with WMS, TMS, ERP, and customer systems.
TMS — Configure and maintain carrier selection, rate management, tendering, and shipment execution workflows, and troubleshoot transportation exceptions using shipment data to improve delivery performance and reduce cost.
Analytics & Reporting — Build interactive Spotfire and Power BI dashboards (DAX, advanced modeling, automation) for KPI tracking and executive reporting, validating data accuracy across WMS, OMS, TMS, and enterprise sources while collaborating with business users on self-service analytics.
Hands-on configuration of Manhattan WMOS WMS systems.
Participate in all phases of implementation and production support of multi-technology, business-critical systems.
Gather requirements and design accurate, efficient solutions.
Analyze and reengineer repetitive failed processes to reduce risk.
Collaborate with development teams to ensure accurate understanding of solutions and minimize rework.
Maintain knowledge of interface specifications and configuration options.
Document requirements and solutions according to the business SDLC process.
Support transition of new customer and development projects into daily operations.
Establish and maintain strong working relationships with coworkers, business partners, customers, and vendors.
Stay current on warehouse execution technologies, capabilities, and trends.
Create presentations, scorecards, and reports using Excel.
Follow change control methodology in daily activities.
Develop and update strategies, methodologies, and standards for supply chain systems.
Provide 24/7/365 coverage as needed via on-call rotation.
Travel for projects as required.
Perform other duties as assigned.

Education & Experience

Bachelor's Degree in Computer Science, Information Systems, or related field (or equivalent experience).
8+ years of relevant experience.
Experience supporting or implementing Manhattan WMOS WMS systems preferred.
Strong problem-solving skills to ensure business operations meet contractual service level agreements.
Ability to work effectively in distributed teams with clear communication and proactive status updates.
Excellent verbal and written communication skills, both technical and operational.
Knowledge of UNIX/Linux servers and Oracle relational databases is a plus.
Outgoing, action-oriented self-starter who thrives in fast-paced environments.
Strong proficiency in Oracle SQL for application development.

Requirements, Perks, And Benefits (US -- Exempt) Physical & Cognitive Requirements (With or Without Accommodation)

Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to finger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

Fed Ex Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection

E-Verify Program Participant

Federal Express Corporation Participates In The Department Of Homeland Security U.S. Citizenship And Immigration Services' E-Verify Program (for U.S. Applicants And Employees Only).

E-Verify Notice (bilingual)
Right to Work Notice (English) / Spanish

Fed Ex Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FS

Perks and Benefits at Fed Ex Supply Chain (FSC)

Competitive Pay:
Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time…