Sr. Consultant, Agentic Delivery Acceleration ProServe Team; ADAPT ProServe

AWS Professional Services is revolutionizing how we create value for customers. As Senior Consultant, Agentic Delivery Acceleration, you'll lead the product strategy and end-to-end ownership of AI-powered tools that transform how we sell and deliver engagements — accelerating adoption, reducing risk, and enhancing experiences at scale across Professional Services.

• Own product strategy, roadmap, and full-lifecycle delivery of agentic AI solutions (e.g., intelligent knowledge bases, engagement health platforms, delivery automation) — driving clarity on requirements and outcomes in ambiguous spaces
• Lead complex initiatives independently with limited guidance; reason about system-level trade-offs using business acumen and technical judgement
• Develop strategic relationships across engineering, delivery, sales, and operations; influence multiple internal and external teams to align on scalable solutions
• Manage and mitigate risk; lead escalations; define measurable outcomes (adoption, time-to-value) and use data to inform decisions
• Architect go-to-market and change management strategies driving adoption across 2,000+ practitioners; identify new automation opportunities within delivery workflows (context & knowledge management, engagement governance, quality processes)
• Mentor and develop team members; establish best practices and reusable frameworks that elevate the broader team
• Lead content development and present to diverse audiences; communicate across technical and non-technical domains with confidence

You'll start your day reviewing product metrics and user feedback for your AI-powered tools — used daily by thousands of Pro Serve consultants worldwide. Mid-morning, you might lead a sprint planning session with engineers building your next feature, then pivot to a stakeholder review with delivery leadership where you present roadmap trade-offs and secure alignment. Afternoons could involve scoping a new automation opportunity surfaced by a delivery team, mentoring a junior team member on writing a narrative, or driving an escalation to unblock a cross-team dependency.

Your internal customers are Pro Serve practitioners, engagement managers, and delivery leaders; your mission is removing friction from how AWS sells and delivers professional services.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We’re continuously raising our performance…