Program Manager

Location: Dallas or Plano, TX - Locals Only

Work Arrangement: Hybrid – 2–3 days onsite per week

Experience: 7+ years of Program Management experience

We are seeking an experienced Program Manager to support high-priority, enterprise-wide Digital Transformation initiatives across areas such as AI, Personalization, and Digital Platforms. The ideal candidate will be comfortable working with executive stakeholders, influencing cross-functional teams, and driving complex initiatives in a fast-paced environment.

• Lead strategic, cross-functional programs involving multiple teams and executive stakeholders.
• Drive programs from planning through delivery
  , managing timelines, dependencies, risks, and issues.
• Facilitate cross-functional meetings, decision-making, governance, and issue resolution.
• Build strong relationships across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations
  .
• Prepare executive-level status reports, presentations, dashboards, and leadership communications
  .
• Track program milestones, dependencies, risks, decisions, and overall program health.
• Support KPI definition, value realization, outcome measurement, and business-value reporting for digital initiatives.
• Establish scalable program management processes, governance frameworks, and operational best practices.
• Adapt to changing priorities and take ownership of ambiguous, fast-moving initiatives.
• Influence teams and stakeholders effectively without direct authority.

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Proven experience managing large, cross-functional programs involving multiple business units.
• Strong facilitation, stakeholder management, and meeting leadership skills.
• Excellent written and verbal communication skills, including executive-level presentations and reporting
  .
• Ability to build relationships across both technical and non-technical organizations
  .
• Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Experience managing risks, issues, dependencies, milestones, and executive reporting
  .
• Comfortable working in fast-paced environments with evolving priorities
  .
• Self-starter with the ability to work independently and operate effectively with minimal direction.

Experience supporting Digital Transformation, AI, Personalization, Digital Platforms, Product, Technology, or enterprise modernization programs is highly desirable.