Technical Project Manager Program and Project Delivery

Technical Project Manager Program and Project Delivery Project Manager II

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

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UST is searching for a Technical Project Manager Program and Project Delivery with strong understanding of enterprise IT systems, infrastructure, cloud platforms, cybersecurity, data privacy, and IT governance practices.

• Program and Project Delivery
• Plan, execute, monitor, and close large-scale infrastructure, application, and integration projects according to scope, schedule, budget, and quality expectations
• Define project scope, goals, milestones, deliverables, resource needs, dependencies, and critical path in partnership with senior management and stakeholders
• Develop and maintain integrated project plans, communication plans, budget proposals, status reports, requirements documentation, and executive presentations
• Track milestones, deliverables, risks, issues, financials, decisions, and benefits realization throughout the project lifecycle
• Lead planning and execution of IT integration activities across infrastructure, applications, data, security, and business process domains
• Integration & Enterprise Systems
• Coordinate integration across enterprise platforms and business systems, including D365 CRM, SAP Finance, Ariba, Vertex, local procurement, production, invoicing, and shipping capabilities
• Partner with legal, finance, tax, real estate, regulatory, supply chain, manufacturing, and commercial stakeholders to align delivery with business and compliance requirements
• Work across manufacturing, engineering, product, and IT teams to ensure infrastructure and application changes support factory, design, and engineering continuity
• Executive Communication & Stakeholder Engagement
• Serve as a trusted liaison to executive leadership, steering committees, business units, global IT teams, external partners, and third-party vendors
• Provide clear, concise, and action-oriented updates that support timely decision-making, escalation management, and alignment across matrixed teams
• Build, develop, and sustain business relationships critical to project success
• Change, Risk, Governance & Vendor Management
• Lead change management activities that support user adoption, minimize disruption, and ensure smooth transitions for impacted teams
• Identify risks, issues, dependencies, and potential crises early; develop mitigation strategies, contingency plans, and escalation paths
• Manage third-party vendors, consultants, contractors, and cross-functional contributors to ensure accountability, quality delivery, and positive project outcomes
• Ensure project and integration activities comply with IT governance, data privacy, cybersecurity, and applicable regulatory standards
• Configuration Management Database (CMDB)
• Manage and maintain the enterprise Configuration Management Database (CMDB), ensuring data accuracy, completeness, and compliance
• Support the implementation and continuous improvement of Configuration Management processes and best practices
• Design, maintain, and optimize a centralized management database for infrastructure assets, applications, and services
• Collaborate with Infrastructure, Operations, Service Management, and Application teams to maintain configuration item (CI) relationships and dependencies
• Perform CMDB audits, data reconciliation, and health checks to identify and resolve inconsistencies
• Develop governance standards, reporting, and metrics for CMDB and asset management processes
• Support incident, problem, change, and asset management functions through accurate configuration data
• Integrate infrastructure monitoring, discovery, and asset management tools with the CMDB
• Create dashboards and reports to provide insights into infrastructure assets and service dependencies
• Participate in infrastructure transformation and automation initiatives

This position description…