Vice President of Head of Digital; CRO Job Dallas area,Texas USA,IT/Tech

The Head of Digital for the Chief Revenue Office (CRO) is a business transformation leader responsible for reinventing how Equinix sells, serves, partners and grows
Reporting to the Chief Digital & Innovation Officer and partnering closely with the Chief Revenue Officer, this executive will lead the digital transformation of our entire commercial operating model - from Lead-to-Cash through customer success, renewals, partner ecosystem and digital channels, working closely with other leaders in DIO
This role is not about implementing technology; it is about delivering measurable business outcomes
The successful candidate will simplify how we operate, accelerate revenue growth, improve seller productivity, strengthen customer and partner experiences, reduce friction across the customer lifecycle, and help build an AI-first revenue organization
They will lead one of Equinix’s most strategic transformation programs, ensuring technology, process, data and operating model evolve together to create lasting competitive advantage
The leader will own the digital product strategy, engineering delivery and operational excellence for the CRO portfolio while partnering across Sales, Marketing, Finance, Customer Success, Business Operations and Product
They will lead a high-performing organization and work closely with AI, Data, Cybersecurity and Enterprise Architecture leaders to deliver secure, scalable and future-ready platforms that support billions of dollars of revenue
Lead Enterprise Revenue Transformation
Lead the successful delivery of Equinix’s Lead-to-Cash transformation, ensuring measurable improvements in speed, simplicity, customer experience and commercial performance
Partner with the CRO leadership team to redesign the commercial operating model, simplifying processes and eliminating friction across the customer lifecycle
Act as a trusted strategic advisor to the CRO, shaping business strategy rather than simply responding to technology demand
Help drive Revenue Growth for CRO through technology
Improve sales productivity through AI-first workflows, automation and intelligent decision support
Build the digital capabilities that enable faster bookings, lower churn, higher customer lifetime value and improved commercial efficiency
Develop and execute Equinix’s digital channel strategy, growing digital engagement into a major revenue channel over the coming years
Build a world-class partner platform that enables partners to become an increasingly strategic growth engine for the company
Build an AI-First Revenue Organisation
Reimagine how revenue teams work by embedding AI across every stage of the customer lifecycle - not simply automating existing processes but fundamentally redesigning them
Partner with the Chief AI Officer to deploy predictive, generative and agentic AI capabilities that improve selling effectiveness, customer engagement, forecasting, pricing, renewals and operational efficiency
Establish Equinix as an industry leader in AI-enabled commercial operations
Product & Engineering Leadership
Own the vision, strategy and execution of the digital platforms supporting the CRO organisation
Lead product management, engineering and delivery teams with full accountability for business outcomes, adoption and value realization
Drive simplification, platform rationalisation and engineering excellence while accelerating delivery velocity
Executive Leadership
Build trusted relationships across the Executive Leadership Team and influence decisions across Sales, Marketing, Finance, Operations and Product
Lead organisational change at enterprise scale, ensuring adoption and measurable business impact
Build, coach and inspire a high-performing leadership team capable of operating at global scale
Innovation /…