Coder, IT Support, Systems Analyst

Integrated Resources, Inc. is a premier staffing firm recognized as one of the tri-state area's most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas:
Information Technology (IT), Clinical Research, Rehabilitation Therapy, and Nursing.

The role is responsible for executing requests related to benefit maintenance, additions, and changes across all business units within the RxClaim system.

• Review, analyze, and handle client benefit information requests received via  or email. Assess the completeness and accuracy of data, resolve issues based on acquired knowledge and tools, and escalate issues in a timely manner.
• Ensure that individual, team-specific, and site-wide metrics are achieved.
• Activities include but are not limited to manual coding, execution of macros, and testing.
• Maintain good interpersonal skills.
• Make analytical and fact-based decisions.
• Quickly identify issues and risks and provide recommendations.
• Demonstrate high motivational skills.
• Experience in team interactions and facilitation.
• Be a fast, enthusiastic learner.
• Be open to change and receptive to feedback.
• Work well as a team player.
• Handle multiple tasks efficiently.
• Be detail-oriented with a focus on accuracy and quality.
• Possess basic PC knowledge.
• Prioritize tasks effectively.
• Require 1-2 years of relevant experience.

Experience with RXclaim system preferred.

Regards,

Zoheb Ahmed
Technical Recruiter

Integrated Resources, Inc.

DIRECT # -

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