Solution Lead

Accountabilities
1. Customer

• Builds an understanding of the market and bid opportunity to develop a tailored solution
• Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
• Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
• Fully understands the client business, functional and non-functional requirements
• Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
• Understand what represents the very best from a service provider in the given sector.

• Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
• Develops the high-level design for the service and ensures effective communication to stakeholders
• Supports dialogue, co-design and scoping with potential partners and/or suppliers
• Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
• Designs solutions which offer lean and effective processes
• Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
• Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
• Re-utilise existing Maximus capabilities wherever possible
• Lead solution assurance and support governance prior to submission to the customer
• Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
• Identify and mitigate risks associated with the solution
• Support an effective handover to the transition team to implement the solution.
• Support a lessons learned exercise on solution development on each opportunity

• Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible. Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
• Stakeholder management within bid teams and wide ```plaintext Accountabilities
  1. Customer
  • Builds an understanding of the market and bid opportunity to develop a tailored solution
  • Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
  • Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
  • Fully understands the client business, functional and non‑functional requirements
  • Design and develop high‑quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
  • Understand what represents the very best from a service provider in the given sector.
  2. Operational Excellence
  • Leads and manages a matrix solution team to develop an end‑to‑end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
  • Develops the high‑level design for the service and ensures effective communication to stakeholders
  • Supports dialogue, co‑design and scoping with potential partners and/or suppliers
  • Understands what the programme will deliver from a business and benefits perspective and to…