Director of Liability Claims

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MV Transportation is seeking a Director of Liability Claims to mitigate the organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving claims through various mitigation techniques. Direct the TPA to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and estimating the financial value of claims.

This role will focus on the operational effectiveness of claims management strategies. Work with the risk management team to develop the claim program policies, and procedures for: reporting, investigation, and analysis; litigation management; resolution/outcome management; and the delivery of claim information.

• Coordinate with operations on accident reporting, video review and follow up investigation
• Manage escalation of Critical Incident Reports
• Coordinate with Safety on data collection
• Reporting of claims to insurers when appropriate

• Conduct regular claim reviews
• Establish KPI’s for the TPA and report monthly on progress