Commercial Lines Account Manager

Overview

Job Summary Seeking a highly skilled and experienced Commercial Account Manager to join a team in a full-time capacity. This role involves managing and supporting a commercial book of business, ensuring exceptional service delivery, and identifying opportunities for growth. The ideal candidate will have a strong background in commercial insurance, with the ability to independently handle day-to-day servicing, renewals, cross-selling, and policy changes with precision and professionalism.

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Supportive and professional team environment
• Opportunity to work with a stable agency and an established commercial book of business

• Manage and service an assigned book of commercial accounts
• Handle renewals, endorsements, certificates, audits, and policy changes
• Gather and review underwriting information to ensure accurate policy ratings
• Conduct thorough coverage and exposure reviews during renewals
• Process vehicle additions and deletions, ensuring all required documentation is obtained
• Communicate professionally and promptly with carriers and clients
• Identify coverage gaps and cross-sell additional products when appropriate
• Maintain accurate and detailed documentation in the agency management system

Required:

• 3–4+ years of hands-on commercial lines experience
• Strong understanding of:
  • All commercial lines of business
  • Common underwriting requirements and exposures
• Proven ability to independently manage renewals and mid-term changes or additions
• Knowledge of required information for vehicle changes and policy endorsements
• Excellent organizational, communication, and follow-up skills
• Active insurance license

• Agency experience
• Experience working with multiple carriers
• Currently employed in a similar commercial insurance role
• Familiarity with ACORD forms, Excel, and Microsoft Office products