Personal Lines Account Manager

Founded in 1945, RHSB’s goal is to put our client’s needs first. We are a close-knit team dedicated to building long-lasting relationships with our customers and colleagues. We foster an environment that encourages collaboration, teamwork, and professional growth.

The Person al Lines Account Manager is passionate and proactive about the clients they serve. If you are looking for a work environment that values self-starters, creativity, responsiveness and client focus, consider joining us!

• Profit Sharing potential
• A commitment to community involvement through volunteering, local giving, and the RHSB Foundation
• An environment that focuses on employee wellness through our PTO policy, Employee Assistance Program, and flextime
• Medical, Vision and Dental Insurance Plans
• 401K match
• Complementary office amenities including gym
• A Dress for your Day Policy
• A commitment to training and career advancement

This position is primarily responsible for providing accurate and professional customer service to assigned personal lines P&C customers, exercising discretion and independent judgement. This position is also responsible for helping achieve department and organization revenue growth goals, through customer retention, account rounding and collaboration within the department and organization by performing the following duties.

• Interacts with various staff to assure prompt superior service to both external and internal clients
• Maintains all aspects of the insurance program
• Promotes customer retention through account review and account rounding; re-marketing accounts when necessary
• Complies with client service deliverable standards
• Responsible for helping achieve department and organization revenue growth goals, through customer retention and collaboration within the department and organization
• Ability to problem solve and work effectively under tight deadlines

• At least 18 years of age
• High school diploma required;
  Bachelor’s degree (B.A.) from four-year College or equivalent, preferred
• Texas P&C License required
• 3-5 years retail insurance agency personal lines account management experience and/or training; or equivalent combination of education and experience
• Experience with high net worth personal lines customer service