Auto Bodily Injury Claims Adjuster (Attorney Represented

Sea Harbor Insurance Agency LLC - Dallas, TX

Sea Harbor Insurance is a growing non‑standard auto carrier committed to high quality claim outcomes and a strong, collaborative culture. We are seeking an experienced Auto Bodily Injury Claims Adjuster (Attorney Represented) to handle complex bodily injury claims involving attorney‑represented claimants.

• Review each claim file to identify and establish a prompt investigation of coverage, liability, and damages.
• Oversee assigned claims in accordance with the policy contract, best internal practices, industry standard, Fair Claim Practices, regulatory guidelines, applicable case law, and jurisdictional requirements.
• Properly document and manage all aspects of the file during the life of a claim (investigation, correspondence, negotiation, and settlement).
• Effectively negotiate the settlement of claims of varying complexity with little direction and more complex claims under the direction of their supervisor/manager.
• Achieve a prompt, fair and equitable settlement of a claim, where there is policy liability.
• Communicate timely and professionally with insureds, claimants, witnesses, attorneys, and other carriers via telephone and written correspondence to set expectations, explain rationale behind decisions made, and negotiate settlements as appropriate through resolution.
• Work within settlement authority; submit requests to management for authority to negotiate, settle, accept, or deny claims when appropriate.
• Investigate questions on coverage under a reservation of rights and advise the Underwriting Department of adverse findings.
• Ensure that claims payments are issued in a timely and accurate manner.

• Minimum two‑years personal lines bodily injury liability claims adjusting experience
• High degree of self‑discipline and able to work independently
• Ability to pass a comprehensive background check
• Strong negotiation skills, with a desire to negotiate
• Full understanding of, and ability to apply, comparative negligence
• Superior customer service skills, with a desire to help others
• Exceptional analytical, organizational, and time management skills
• Focused and driven to meet assigned goals and objectives
• Proficiency with computers, including automated claims systems
• Strong working knowledge of MS Word and Excel
• Excellent oral and written communication skills
• Ability to professionally communicate with internal and external Customers

• Bilingual capability (English/Spanish) is a plus

• In person collaboration with engaged leaders
• Stable, growing company in the non standard auto space
• Strong leadership visibility and career impact
• Professional growth opportunities, and meaningful work.
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Free on‑site fitness center access
• Paid Time Off and paid holidays
• Disability insurance
• Flexible spending account (FSA) and Dependent care (FSA)
• Basic and voluntary life insurance

The above statements are intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.