Claims Specialist II

Handle and resolve commercial auto claims across the US while delivering exceptional customer service at scale.

We partner with giants like Ube
r and Amazo
n to provide fair, data-backed coverage for the modern workforce. We’re 200 peopl
e strong across the UK, US, and Netherlands

.Want to work where tech actually meets the road? You’re in the right place

.
Find out more about our history, values, hiring process and more here

e.
The r

oleAs a Claim Specialist II, working with our Komodo Claims Brand you will play a crucial role in handling and resolving commercial auto claims across the United States. Joining a friendly and highly supportive team, you will focus on delivering exceptional customer service at scale and ensuring accurate, compliant claims handli

ng.

This role reports to a Team Leader and sits within a team of 20 specialists in the Komodo US departme

nt.

We have a hybrid working model. You'll work remotely, with regular training days in the Dallas office. Your working schedule will be Monday to Friday, 9:00 AM to 5:00

PM.
What you'l

• l do Coverage Investigati
  ons:
  Handle initial coverage investigations to accurately identify claim exposu
• res.
  
  Liability Negotiati
  ons:
  Conduct thorough liability negotiations and set appropriate financial reser
• ves.
  
  Claims Process
  ing:
  Manage vehicle repairs and total losses, issue payments, assign vendors, and send necessary referr
• als.
  
  Policy Analy
  sis:
  Interpret policy contracts to ensure accurate and compliant claims handl
• ing.
  
  Advanced Claims Handl
  ing:
  Manage soft-tissue third-party injury cla

ims.
What we're lookin

g forWe’d love to hear from you if you

have……these essentials to thrive in the

• ntial
  
  Texas Adjuster Lic
  ense:
  You currently hold an active Texas adjuster lic
• ense.
  
  Claims Experi
  ence:
  Handling coverage, liability investigations,
  and bodily injury claims in the personal or commercial auto space at a recognized insurance carrier to ensure foundational knowl
• edge.
  
  New York License Attain
  ment:
  You are able to secure an insurance license in New York within 45 days of joi
• ning.
  
  Adaptabi
  lity:
  Enjoy working in a fast-paced environment to effectively manage a dynamic claims vo
• lume.
  
  Customer Centri
  city:
  Demonstrate a proven track record of resolving customer concerns, understanding that excellent claims handling drives overall customer satisfaction and reten
• tion.
  
  Team Collabora
  tion:
  Understand the value of contributing to shared success and genuinely enjoy working collaboratively in a team environ
• ment.
  
  Career Dedica
  tion:
  Show a passion for building a long-term career in Claims, paired with a continuous thirst for knowl

edge.
AI in the hiring p

rocess

We also use AI tools to support our hiring process — not to make decisions, but to help us run a fairer, faster process. You can read more about how we approach tha t here, including tips for how you can use AI to pr

eam fitWe design this to be a two-way conversation. Come with questions — we want you to leave knowing whether this is the right move f

or you.
What

we offer

We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this i

• includes;
  
  Salary $65,000 - $68,000, depending on experience and location, plus stock options for every
• employee
  25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal
• holidays
  
  Medical, dental and vision health insuran
• ce plans
  
  Life i nsurance, short-term, and long-term disability
• benefits
  13 weeks fu lly paid parental leave for all new parents, regardless of you
• r gend
  401(k) with 4% compa
• ny matchCommuter
• Benefits Flexible worki ng hours to fit your l
• ifes tyle $650 annual training a llowance & learning oppor
• tun iities $50 monthly w
• ellbeing
  24/7 Employee Assistance Program and mental health
• benefits
  
  Un limited AI usage with Claude an

d Gemini
Wor

king here

You'll do well her
e if you:
Move through ambiguity without waiting for a perf

ect brief Take ownership of outcomes, not j

ust tasks Adapt quickly when priorities shift, and help others do

the same Look for ways to improve how things work, not just how to comp

plete them Use tools, data, and colleagues to make better

decisions
This probably isn't the right f

it if you:
Prefer clearly…