Claims Handler - General Liability & Property

We're looking for a Senior Claims Handler to join Claim Sorted in downtown Dallas, five days a week in office, handling commercial general liability and property claims.

This role is ideal for:

• a senior handler who wants to build their career at a company that rewards performance
• someone with 10+ years of commercial GL and property experience who is hungry to learn and grow fast
• an experienced adjuster who wants to move into managing a team as we scale

We are looking for people with talent, ambition, work ethic, and the drive to build a real career.

You'll come in as a senior individual contributor, owning our most complex commercial files from day one. As the book grows, we want you to grow with it - into mentoring, then managing, then building out the team. We will give you the training and support to get there: people management, performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.

Human progress runs on a single trade: risk for opportunity. Every venture worth doing - a new business, a new home, an exciting trip - means accepting the chance it goes wrong. Insurance is what lets us take those chances anyway, and the claim is the moment it either delivers on that promise or fails to.

We're rebuilding that moment. Claim Sorted is an AI-native claims solution for insurers and large corporates that resolves claims faster, fairer, and more reliably than the industry ever has. Handle risk that well, and people are free to take on more of it — that's how you push society toward opportunity: not by eliminating risk, but by making recovery so fast and certain it stops being a reason to hold back.

We're one of the fastest-growing Insur Techs - scaling 10x YoY, processing hundreds of millions in claims payouts, and backed by the world's leading investors: Y Combinator, Atomico, and Eurazeo.

Handle complex commercial GL and property claims end to end: from first notification of loss through to settlement

• Review policy wordings, verify coverage, and make well-reasoned coverage determinations
• Investigate and assess liability and damages, coordinating experts, engineers, and loss adjusters where needed
• Communicate with insureds, brokers, and carrier partners throughout the claims journey
• Set appropriate reserves and manage claims within your authority, escalating clearly and early where you need to
• Manage litigated files and defence counsel, driving to resolution
• Maintain accurate and thorough claims records for audit and compliance
• Act as a technical reference point for less experienced handlers, and contribute to continuous improvement by flagging process inefficiencies

• Willing to work 5 days in office in Dallas (in our amazing new office Downtown)
• 5+ years of commercial claims experience across general liability and property
• Texas All-Lines Adjuster license, with Texas designated as your home state
• Strong coverage analysis skills and confidence taking a position and defending it
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others, and the ambition to manage a team
• Startup or high-growth experience is a plus

This is a chance to grow faster than you would at a traditional insurer or claims business.

At most carriers, the path from senior handler to team lead takes years and depends on someone above you leaving. Here it depends on the book growing and you being ready. You'll get real responsibility, real training, and the opportunity to build your career in a…