Network Operations Center Technician - Broadcast

Network Operations Center Technician - Broadcast

Department: US Mobile Units |

Location:

Dallas, TX

Supporting various high profile media clients, NEP Group is seeking a broadcast based Technician for our Network Operations Center (NOC) to join our Connected Solutions team in Dallas, TX. This team is responsible for managing and monitoring inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/caption quality for marquee sporting events and other live content.

• Vigilantly protect live streams by simulating the experience of a viewer and constantly checking for proper audio, video, closed captioning and picture quality
• Switch the contribution feeds for a game in various languages (on MCR count)
• Monitor commercial playout and modify playlists as needed
• Monitor for system failures or quality issues and execute manual failovers if needed
• Follow along with feed check-in to confirm end-to-end signal
• Setup and test systems with clients prior to becoming a live air event on day of air
• Monitor games and escape any issues to Supervisor on shift
• Monitor and maintain the continuity and availability of live broadcast
• Count in and out of Studio & Truck segments and commercial breaks
• With the guidance of the Supervisor and Engineers, work as a team to promptly recover from any on-air discrepancies
• Troubleshoot technical issues and engage Engineer-in-Charge or providers
• Report and document technical issues – including logging of on-air discrepancies
• Operate all broadcast equipment and technology within assigned operating areas
• Proactively engage with Supervisor to develop expertise and learn new skills