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Network Operations Center Technician - Broadcast

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: ProductionHUB
Full Time position
Listed on 2026-06-18
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Network Operations Center Technician - Broadcast

Department: US Mobile Units |

Location:

Dallas, TX

Purpose

Supporting various high profile media clients, NEP Group is seeking a broadcast based Technician for our Network Operations Center (NOC) to join our Connected Solutions team in Dallas, TX. This team is responsible for managing and monitoring inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/caption quality for marquee sporting events and other live content.

Essential Duties / Responsibilities
  • Vigilantly protect live streams by simulating the experience of a viewer and constantly checking for proper audio, video, closed captioning and picture quality
  • Switch the contribution feeds for a game in various languages (on MCR count)
  • Monitor commercial playout and modify playlists as needed
  • Monitor for system failures or quality issues and execute manual failovers if needed
  • Follow along with feed check-in to confirm end-to-end signal
  • Setup and test systems with clients prior to becoming a live air event on day of air
  • Monitor games and escape any issues to Supervisor on shift
  • Monitor and maintain the continuity and availability of live broadcast
  • Count in and out of Studio & Truck segments and commercial breaks
  • With the guidance of the Supervisor and Engineers, work as a team to promptly recover from any on-air discrepancies
  • Troubleshoot technical issues and engage Engineer-in-Charge or providers
  • Report and document technical issues – including logging of on-air discrepancies
  • Operate all broadcast equipment and technology within assigned operating areas
  • Proactively engage with Supervisor to develop expertise and learn new skills
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