AV Technician

AV Technician Department:
Operations

Reports To:

Director of FacilitiesFLSA Status:
Part Time, Non-Exempt The AV Technician at the Dallas Holocaust and Human Rights Museum will be expected to set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, exhibit video monitors and computers, connecting wires and cables, and related electronic equipment for the Museum exhibit, Cinemark and Dimensions in Testimony theaters, lobby digital signage, presentations during conferences, business partner presentations, teacher workshops, third party rentals and the Museum office.

This position will require flexible hours including evening and weekends.

Job Duties:

Manage exhibit technology

Start the exhibit system each morning

Perform a walk-through of the exhibit space to verify all of the exhibit equipment is correctly started

Manage an exhibit log to document problems that occur and when maintenance has been performed

Maintain cleaning of filters on projectors, computers, amplifiers, etc.

Reboot computers when the exhibit freezes, loses video, loses audio or loses connection

Routine maintenance and upkeep of exhibit monitors and computers throughout the Shoah and Pivot to America Wings Maintain and adjust the settings in the exhibit during the dayShut down the exhibit system at the end of each day Perform a walk through to verify that exhibit equipment is shut down correctly

Diagnose and resolve system issues throughout the Museum, lobby, classrooms, theaters and offices

Work closely with remote support vendors to keep the holographic theater running properly.

Become familiar with the Cinemark theater technology to operate during events/ programs.

Maintain the informational digital signage in the lobby

Perform minor repairs and routine cleaning of all equipment throughout the Museum, lobby, classrooms, theaters and offices

Other duties and projects as assigned

Key Requirements:

Required:

Strong working knowledge of computers, their components and how they operate.

Required:

Knowledge of how to restore the exhibit to functionality/ diagnose problems in a timely manner

Preferred:
Two plus years of experience with Audio and Video equipment

Preferred:
Crestron or Extron certified

Strong interpersonal skills and ability to work effectively in a team environment

Ability to Multi-task and meet strict deadlines

Some evening and weekend work required – FLEXIBLE HOURS required

Physical Requirements:

Ability to lift up to 50-80 lbs. and carry items while walking

Competencies:

Judgment/Decision Making Communication – Oral and Written Organization/Planning Business Literacy Customer Focus Integrity Initiative Teamwork Dallas  Holocaust and Human Rights Museum Core Values Respect:
We treat everyone with dignity and respect.

Empathy:
We understand that people have varied experiences of struggle and triumph and we treat everyone with compassion.

Inclusivity:
We value people's differences and strive to make the Museum accessible to all.

Excellence:
We work to perform at the highest possible level in everything we do.

Integrity:
We act ethically and transparently.

Courage:
We are Upstanders.

The Dallas Holocaust and Human Rights Museum is an equal opportunity employer, we value and strongly encourage a diverse environment.

Applicants, please send cover letter referencing the job title and resume to resume