Air Import or Export Coordinator

Air Import or Export Coordinator

Location: Dallas

Salary: $50k - $65k base (depending on experience)

Benefits: Excellent benefits, 401k, medical

Software: Cargowise advantageous or similar software

Experience: Minimum of 2 years in operations at an international freight forwarder

Work Eligibility: Must be legally eligible to work in the US. Visa/sponsorship not available.

The Air Import or Export Coordinator is responsible for handling air import or export files, following compliance guidelines, preparing quotes, and providing customer service.

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamer lines; maintain daily reports for pending shipments.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

• Minimum high school diploma or GED.
• 2 years of experience in International freight forwarding logistics operations.