Shipping Manager

The Shipping Manager is responsible for leading all shipping, receiving, warehouse, and transportation operations to ensure safe, efficient, and cost-effective distribution of products. This role provides strategic leadership for departmental personnel, oversees carrier relationships, drives continuous improvement initiatives, and ensures customer requirements are met through effective planning and execution.

• Lead all shipping, receiving, warehouse, and distribution operations for one or multiple facilities.
• Manage and develop supervisors and shipping personnel by providing coaching, performance management, training, and succession planning.
• Develop staffing plans, labor utilization strategies, and scheduling to support production and customer demand.
• Oversee daily shipping schedules to ensure on-time delivery and customer satisfaction.
• Direct receiving operations, ensuring accurate receipts, inventory transactions, and timely material flow.
• Establish and maintain KPIs related to shipping performance, freight costs, inventory accuracy, productivity, and customer service.
• Develop and manage departmental budgets while identifying opportunities to reduce operating expenses.
• Analyze freight spend and negotiate transportation rates and contracts in partnership with corporate logistics and approved carriers.
• Identify and implement freight savings initiatives, including shipment consolidation, routing optimization, and transportation efficiencies.
• Ensure compliance with DOT regulations, OSHA requirements, company safety standards, and shipping documentation requirements.
• Lead warehouse optimization initiatives to maximize storage capacity, inventory accuracy, and operational efficiency.
• Partner with Production, Planning, Customer Service, Purchasing, and Operations to prioritize shipments and resolve logistics challenges.
• Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or other operational excellence methodologies.
• Monitor shipping accuracy, inventory transactions, order fulfillment, and department productivity through data analysis and reporting.
• Develop, implement, and maintain standard operating procedures (SOPs) for shipping and warehouse operations.
• Ensure compliance with company quality standards and internal controls.
• Investigate customer shipping issues and implement corrective actions to prevent recurrence.
• Evaluate departmental equipment needs and oversee maintenance of forklifts, trailers, dock equipment, and warehouse assets.
• Lead annual physical inventory activities and support cycle count accuracy.
• Prepare reports and present operational metrics and improvement initiatives to senior leadership.
• Perform other duties as assigned.

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field, or equivalent relevant experience.
• At least five years of relevant logistics and manufacturing experience.
• Bilingual in Spanish strongly preferred.

• Oversees the day-to-day workflow of production staff.
• Follows timekeeping requirements for production staff.
• Conducts performance evaluations that are timely and constructive.
• Manages disciplinary action process of employees as needed and in accordance with company policy.

• Ability to foster trusting relationships, teamwork, and cross collaboration.
• Effective verbal and written communication skills.
• Excellent analytical and critical thinking skills.
  
  Ability to hold others accountable through effective leadership.
• Demonstrates personal accountability for results.

Organizational

Competencies:

Continuous Improvement, Continuous Learning, Agility, Active Listening and Understanding, Inclusive Decision Making, Customer Focus, Growth Mindset, Steadfast Ethics, and Integrity, Creative Problem Solving, Broad Perspective

• Proficiency in Microsoft Office Suite
• Proficient with SAP or an equivalent ERP system
• Working knowledge of Maxload, UPS Worldship, and Grainger’s Transplace
• Knowledge and experience with ICC and DOT regulations, NMFC Classification, LTL tariffs and discounts

Less than 10% and as needed.

Prolonged periods sitting…